Legal policy

Privacy Policy

Last Updated: April 7, 2026

This Privacy Policy describes how AlphaTread (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your personal information when you use our mobile tire services or visit our website.

We are committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Company Information

AlphaTread is a mobile tire service provider operating in Peterborough, Ontario, Canada.

Contact Details:
Phone: (705) 977-7411
Email: info@alphatread.ca

2. Scope of This Policy

This Privacy Policy applies to all personal information collected through:
Our website
Phone, email, or direct communication
Service bookings and appointments

3. Personal Information We Collect

We may collect the following categories of personal information:

a) Contact Information
Full name
Phone number
Email address
b) Service-Related Information
Service location/address
Vehicle details (if provided)
Appointment details and service history
c) Technical Information
IP address
Browser type
Device information
Website usage data

4. Methods of Collection

We collect personal information directly from you when you:
Book a service
Contact us via phone, email, or website
Complete forms on our website
Interact with our website
Certain technical information may be collected automatically through cookies and similar technologies.

5. Methods of Collection

Your personal information is used for the following purposes:
To schedule and provide mobile tire services
To communicate regarding appointments and updates
To provide customer support
To maintain service and business records
To improve our services and website performance
To detect and prevent fraudulent activity
To comply with legal and regulatory requirements

6. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us.

7. Disclosure of Information

AlphaTread does not sell or rent personal information.

We may disclose personal information to trusted third parties only where necessary, including:
Payment processing providers
Website hosting and IT service providers
Communication and scheduling platforms
Such disclosures are limited to what is required for service delivery.

8. Service Location Information

As a mobile service provider, we require your location details to perform our services.

This information is used solely for the purpose of:
Locating your vehicle
Delivering the requested service

9. Payment Processing

Payments may be processed through secure third-party providers.

AlphaTread does not store complete credit or debit card information on its systems.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:
Ensure proper website functionality
Analyze website traffic and usage
Enhance user experience
You may manage or disable cookies through your browser settings.

11. Data Security

We implement appropriate technical and organizational safeguards to protect personal information, including:
Secure encrypted connections (SSL/HTTPS)
Restricted data access
Monitoring for unauthorized activity
Despite these measures, no system can guarantee absolute security.

12. Data Retention

Personal information is retained only as long as necessary to:
Fulfill service obligations
Maintain business records
Comply with legal requirements
Information that is no longer required is securely deleted or anonymized.

13. Your Rights

Under applicable Canadian law, you have the right to:
Access your personal information
Request corrections to inaccurate data
Withdraw consent where applicable
Request deletion, subject to legal limitations
To exercise these rights, please contact us at:
Email: info@alphatread.ca

14. International Data Transfers

Some service providers may process personal information outside of Canada.

In such cases, your information may be subject to the laws of those jurisdictions.

15. Changes to This Privacy Policy

AlphaTread reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

16. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

AlphaTread
Peterborough, Ontario, Canada

Phone: (705) 977-7411
Email: info@alphatread.ca
Priority Line: (705) 977-7411
Book Your Service

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Priority Line: (705) 977-7411
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